We all know that most of websites around the world considering Digital-Contents as not returnable products because when we refund your money for a product you will still have it in your files!
However, while OPPOW is a multi-vendor platform, all products on (oppow.com) website are owned by its sellers, not by us.
Refund an order is a seller policy or an agreement between you (buyer) and the seller. If the seller mentioned a [Money Back] guaranty in a product description so you can ask him to refund your order according to its given conditions or the agreement you have made before purchase.
However, as we warrant that the description given by the seller on a product page matches the product files/service. Please read [A: Buyer and Seller] point in Terms & Conditions page for more details.